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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily M

April 10, 2024

5  out of  5 rating by Emily M
"Melissa Portillo helped me out earlier today with some hail damage and made sure I had a game plan for getting my car back to 100%! It was easy and she even made me smile! Thank you so much for the help, Melissa!! ♥️"
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Deepicka Mehta

April 10, 2024

5  out of  5 rating by Deepicka Mehta
"I can't express enough gratitude to Ted and his amazing team at State Farm insurance! Their service is nothing short of incredible and lightning-fast. Whether I had questions about coverage for my photography business or needed assistance with policy updates, they were there every step of the way, providing prompt and efficient support. A huge thanks to the entire team for always going above and beyond to meet my needs and ensure I have the right coverage for my business. Special shoutout to Shaylee and Margaret – you guys are the absolute best!"
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Eduardo Diaz

April 8, 2024

5  out of  5 rating by Eduardo Diaz
"Erick Alvarado from Ted’s office is the best! Super helpful and friendly! Will definitely recommend to my friends and family!"
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Rell Rice

April 5, 2024

5  out of  5 rating by Rell Rice
"This may sound like an ad but it is not... Ted and Daniel were fantastic. Professional and user friendly pretty much sums it up. These are long term relationships that we all develop in this process and rest assured, Ted/Daniel have your back. Rell"
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Erik Gardner

April 2, 2024

5  out of  5 rating by Erik Gardner
"Stacy, Gina, and the Ted Heaton State Farm staff were great while handling my hail damage claim. Thank you!"
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Sunday Rodriguez

March 26, 2024

5  out of  5 rating by Sunday Rodriguez
"My client needed new auto insurance. She called and spoke to Daniel Rosenthal who helped her place the coverage for her and her husband. Danile was patient and took his time explaining all the details of the new policy. She was thrilled with all of Daniel's help. L & S Rogers truly appreciated your help. SRod Assistant."
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March 26, 2024

5  out of  5 rating by VaneWimsey
"I recently moved from California to Texas. Grant Shuff, in Ted Heaton's office, was super-helpful in moving over my insurance. First, I needed renter's insurance for the apartment that I was going to live in while searching for a house. While still in California, I called Ted Heaton's office, based on his terrific Yelp reviews; Grant answered my call. He was Texas-style friendly. He was genuinely interested in my situation and my needs. He was never in a hurry and always willing to spend the time it took. After moving, I got car insurance through Grant. Then, when I finally bought a house, I got homeowners' insurance. Each time, he gave me friendly, careful and thoughtful service, and I feel he got me a very reasonable rate. In short, I enjoyed doing business with Ted Heaton's office, and they did right by me."
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George Pierides

March 22, 2024

5  out of  5 rating by George Pierides
"Great service. Stacey's the best!"
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Mackenzie Hernandez

March 22, 2024

5  out of  5 rating by Mackenzie Hernandez
"Ashlee was very nice, helpful and accommodating. She made the process so easy I loved working with her!"
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Austin Refrigeration And Air Conditioning

March 22, 2024

5  out of  5 rating by Austin Refrigeration And Air Conditioning
"Ted Heaton, Shaylee, Margaret and the rest of the team couldn't be more solid. They are always there for us, getting us what we need and optimum coverage. Can't imagine why we'd ever shop anywhere else with five star service like what we get here."
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patrick 2a1

March 22, 2024

5  out of  5 rating by patrick 2a1
"Grant was a huge help! Got my car insured in no time and helped me get the best deal possible"
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Rene Montes

March 21, 2024

5  out of  5 rating by Rene Montes
"I've been with Ted Heaton and his team at State Farm for 35 years. All of my experiences with any of his team have always been great. From insurance claims to getting quotes for new houses or rental homes; Ted and his team have always been there for us. Ted has been there for my children and the purchase of their home. Honestly I can't thank Ted and his team enough for all that they've done for me and my family over the years. Respectful, Professional and always courteous. Congratulations Ted to you and your team for such a wonderful, professional service that you provide the community."
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Axel Matos

March 20, 2024

5  out of  5 rating by Axel Matos
"Ted Heaton State Farm agency is one of a kind, they go above and beyond to help any customers and make they get the best coverage. Life, Home, or Auto Ted got you!! Highly recommended."
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Robert Dailey

March 20, 2024

5  out of  5 rating by Robert Dailey
"Honest, available, knowledgeable, they offer plenty of alternatives to help you try to lower your premium."
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Dennis Gissell

March 19, 2024

5  out of  5 rating by Dennis Gissell
"We have been with Ted Heaton since 1983 and are delighted with Ted and his great staff. Ted, Stacy, Xochitl and team are always knowledgeable and responsive with expert service."
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Bruno Noventa

March 18, 2024

5  out of  5 rating by Bruno Noventa
"Just got my car insured with Daniel and want to send a huge thanks to him. Great customer service from the beginning. He had a lot of patience since I'm not from the US and wasn't familiar with how insurance works here. Also, since I had my car on a relative's policy, this implied more complexity but Daniel was great navigating that."
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Storm James

March 11, 2024

5  out of  5 rating by Storm James
"Stacy was super helpful in getting me a new renters insurance policy. Matched my old policy I had with you guys minus a policy holder. She was super helpful, quick and fast."
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March 7, 2024

5  out of  5 rating by Piper
"Erick and Alec are awesome!"
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Steve Carter

March 6, 2024

5  out of  5 rating by Steve Carter
"Jammie was very helpful in explaining my recent auto insurance rate hike. It didn't make it sting any less, but that's not her fault. Owning a car in Texas is getting to be a real luxury."
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Katey Ward

March 6, 2024

5  out of  5 rating by Katey Ward
"Great service!"
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allison kuntz

March 1, 2024

5  out of  5 rating by allison kuntz
"Alec was great and helped us get great insurance at a better cost than what we had!"
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Jana Beckett

February 29, 2024

5  out of  5 rating by Jana Beckett
"I've been with Ted Heaton State Farm since I was 16. They continue to take care of us and help us to find the best coverage for the best price. Literally no hassle service!"
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Joseluis Banda

February 29, 2024

5  out of  5 rating by Joseluis Banda
"Ted and his team always provide great service! I’m glad I have them to rely on for my insurance needs!"
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Swaminathan Balasubramanyam

February 23, 2024

5  out of  5 rating by Swaminathan Balasubramanyam
"Ted is really fast , as well as providing a competitive quote asap. No match with other providers on the quote ...also he goes extra mile to get the things done for you.. highly recommended."
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Amie Cyphers

February 22, 2024

5  out of  5 rating by Amie Cyphers
"Grant was great! He conducted two 30 minute calls with me to ensure I understood my home policy. Not knowing much about this kind of stuff, he was patient with me and shared information in laymen's terms. He was also personable. I recommend Grant and this agency!"