State Farm® Insurance Agent Ted Heaton III
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zakiyyah Nadir
November 26, 2025
"I had an absolutely outstanding experience working with Eric at Ted Heaton III – State Farm Insurance. From start to finish, he made the entire process seamless, informative, and surprisingly enjoyable. You can tell he genuinely loves what he does because his level of care and attention is unmatched. Eric took the time to walk me through every detail, answered all of my questions with patience, and made sure I felt confident and fully protected. He didn’t rush me, didn’t pressure me — he simply guided me with honesty and expertise. That kind of service is rare these days. I officially closed the deal on the 9th, and I’m so grateful for how easy he made everything. If you want someone who treats you like a priority and truly has your best interest at heart, go see Eric. He is exceptional at what he does, and I highly recommend him to anyone needing insurance support!`"
Rae De Lain Weddings
November 26, 2025
"I just want to say a huge thank you to Eric at Ted Heaton III – State Farm Insurance for giving my mom the true 5-star treatment. It means so much to see someone care for her with honesty, patience, and excellence. I’m so grateful for the way you guided her and made everything smooth and stress-free. I’m truly blessed that Abba placed people like you in her path — people who go above and beyond and treat clients with integrity and heart. Thank you for taking such great care of my mom! Highly recommended."
Miss Araebia Photography
November 26, 2025
"I just want to say a huge thank you to Eric at Ted Heaton III – State Farm Insurance for giving my mom the true 5-star treatment. It means so much to see someone care for her with honesty, patience, and excellence. I’m so grateful for the way you guided her and made everything smooth and stress-free. I’m truly blessed that Abba placed people like you in her path — people who go above and beyond and treat clients with integrity and heart. Thank you for taking such great care of my mom! Highly recommended."
Holly Bartosh
November 25, 2025
"Our representative, Shaylee, was wonderful to work with on our HOA insurance policy. Our policy had not been reviewed for over 15 years and she patiently went through all of our coverage with our Board to make sure we were adequately protected. We appreciate all Shaylee's time and attention to our policy with State Farm."
"Happy Thanksgiving Holly! My Team and I are so very thankful for tremendous customers like you / your association! We are also thankful that you took the time to share your thoughts about your Commercial Insurance program with the world! Thank you so very much! I am / my Team is thankful for how great Shaylee is to work with! She routinely delivers quality service and advice while communicating effectively with our customers. She Rocks! I am proud of her and my entire Team! I could not ask for a better group of dedicated staff that shine every day! I am blessed and I am so very THANKFUL! Please have a great Thanksgiving with your family and know that your business and your kind words are appreciated. Thank you from Ted and his Awesome Team!"
Chris Sharp
November 20, 2025
"Amber was fantastic! She really helped me understand the decisions to be made on my policy, and their implications. Thanks again!"
"Hi Chris and Thank You! Thank you for your time, your business and your kind words! My Team and I look forward to serving you for years to come! I am so thankful for Amber and her efforts to serve and advise our Vehicle/Auto Insurance Customers! I love how you framed your review because that capsulizes exactly what we do here.....have quality discussions about YOU and YOUR NEEDS! She is so good at that! My entire Team is so awesome in that regard! I could not be prouder of them and their efforts! Thank you for your business, your time and your kind words! Let us know how else we can assist you! Thanks from Ted and his Awesome Team "
Lindsey Hobbs
November 20, 2025
"Ted Heaton’s team has been fantastic to work with. They’re quick to respond, incredibly helpful, and always make sure our business insurance needs are taken care of without any hassle. It’s a relief knowing we have a team we can count on, and we appreciate their consistent professionalism and support. Highly recommend!"
"My Awesome Team and I gladly accept your recommendation Lindsey and we will continue our work to serve YOU and our other wonderful Customers! Thank you for your review and your business! I am blown away with my Team's continued efforts to provide quality advice and coverage to our valued customers and how great they are at servicing our Customers business! They Rock! I am one blessed boss! Thank you for your business and let us know how else we can serve you! Thank you for your kind words that let others know about our efforts. Thank you again from Ted and his Awesome Team!"
Lucy Wei
November 20, 2025
"Such a great experience working with Erick Alvarado! He made the car insurance process easy from the start and walked through all the options so we could come to the best one. Will absolutely be referring people to him + highly recommend working with him!"
"Afternoon Lucy Wei! My Awesome Team and I appreciate you allowing us to serve you! We also appreciate your kind words and your referrals! Thank you! Erick does a tremendous job communicating effectively with our great Customers on their Vehicle / Auto INsurance needs. He is great to work with on other insurance and financial services as well. I love the way he shares information and options based on customer's needs! In fact, my entire Team is tremendous in having plain old great conversations about what keeps people up at night! I am so blessed to have such a quality and awesome Team! Thanks for pointing that out to others! Let us know how else we can assist you! Thanks again from Ted and his Awesome Team!"
cristina Jaimes
November 19, 2025
"Ted Heaton insurance is the best State Farm office. They have the best team everyone is so kind and has the patience to work with anyone. I love working with Xochitl Banda she is the best! She is so kind and patient. Anyone looking for great service Ted Heaton is the one! 😊"
"Afternoon Cristina! You are too kind and you are wonderful! Thank you for allowing us to serve your Liability Insurance Coverage and thank you for the nice words about my Team! We LOVE wonderful Customers like yourself and we sincerely appreciate you! Thank you for pointing out how awesome my Team is. Thank you for calling out Xochitl in your review! She has been a rock solid Team Member from the beginning of her time here! She is simply a key part of our success and we are fortunate to have her on our Team! I am blessed beyond belief and so very thankful for them and their efforts to serve! They deliver service and advice like they would want their insurance provider to deliver every day! Thank you again so very much for your business, your referrals and your time! Thanks from Ted and his Awesome Team!"
Jonbona Holland
November 18, 2025
"Alec was an amazing! I told him my problem and he fixed it. I’ve been with State Farm for almost two years and I love it. I love the customer service from everyone there and their fast response."
"Jonbona, Ted here! Wishing you all the very best and thanking you for your business, your referrals and your kind words about my Awesome Team! Thank you for allowing us to serve you for your Vehicle Insurance and Life Insurance. Thank you for protecting yourself and your family with my Team. Thank you for the shout out to Alec! He is wonderful to work with because he listens and he delivers quality feedback to assist our customers with their needs and their budget! He works hard to please and we appreciate that about him. My entire Team is so awesome and I am blessed to have them. What they deliver every day is amazing and I am one fortunate employer! Thank you again for your business and your time to share your kind words! Thanks from Ted and his Awesome Team"
Eddy Conejo
November 13, 2025
"Tom Harden at State farm was awesome any questions I had he answered. Any concerns that I had he took the time to listen and give me alternatives instead of trying to push me on to policies that I don't really need. I thank him for that he was very respectful and communicated well. State Farm is really lucky to have him."
"Hey Eddy, Thank you for insuring your vehicle / auto with my Team and I! We sincerely appreciate you allowing us to serve you. Please let us know if you have any other insurance and/or financial services needs we can fill for you! Thank you for pointing out how great Tom is to work with! He really works hard and communicates so effectively with our valued customers. I am proud of him and thankful to have him. In fact, I am proud of my entire Team for their outstanding efforts to deliver quality service and coverage to our customers. Truly a proud Boss! Thank you again so very much and we look forward to a long and healthy relationship with you! Ted and his Awesome Team"
Max Biberdorf
November 11, 2025
"Tom a great guy! That’s all I have to say!"
"Morning Max and Thank you! Thank you for allowing my Team to serve you for your Vehicle / Auto Insurance! We appreciate the opportunity to serve you! Thank you for pointing out that Tom IS a Great Guy! He is thorough, patient, helpful, informative and considerate! We are lucky to have him on our Team. In fact, I am blessed to have an office fully of quality individuals that comprise an Awesome Team! They amaze me every day with their consistent and helpful nature! I am truly blessed....great Customers like you and an Awesome Team! Thank you and let me know how else we can serve you! Big Thanks from Ted and his Awesome Team!"
Chotes Wrecker service
November 11, 2025
"I use theses guys on my personal vehicles. And the customer service and rates are excellent. My agent Gina is always very attentive and thorough especially if I'm dealing with any claims or have any questions. Best customer service I've experienced with a insurance company. 100 percent recommend!"
"Thank you Chotes for allowing my Team and I to serve you for your Vehicle / Auto Insurance. Thank you as well for your outstanding service to our customers! You have saved us and our customers numerous times. Thank you so very, very much! Gina is simply the best and most wonderful Team Member on our Team since she handles mostly claims. She is a quality bridge for our customers to work through the difficult times during the claims process. She is the best! Thank you for pointing that out to everyone! I am proud of ALL of my Awesome Team and thankful for their efforts. Thank you for your business, your service and your time to post the review! Thank you from Ted and his Awesome Team!"
Pamela Stifflemire
November 5, 2025
"Lori is the best! She is always available to help us with ALL insurance needs. Lori provides the best customer service. She makes sure that we understand every part of the policies and is so patient. I highly recommend her to assist you with your insurance needs !"
"Damn right Pam and Thank You for pointing that out to the world! Lori is the very epitome of Customer Service and she delivers every day! She Rocks! I am blessed to have quality Customers like YOU and a brilliant Team to serve those customers! Thank you so very much for your business, your referrals and your kind words! I love what I do and I love responding to reviews like this! Thank You from Ted and his Awesome Team😘"
heather ann
November 1, 2025
"Daniel Rosenthal was awesome! He got me a good rate very quickly and was so kind! Thank youu! Highly recommend him :-)"
"Hi Heather Ann! What a great Texas Name! Thank you for your business and your kind words. My Team and I look forward to doing business with you for many years to come. Daniel is simply a pleasure to have on our Team and a pleasure for our customers to do business with....he cares deeply and he listens so very well! I / We are lucky to have him on our Team! In fact, I have an entire group of quality individuals who function as a Team to take care of our customers needs. I am truly one blessed guy and I am so very thankful for my Team! Thank you for your business and thank you for your nice review! Thanks from Ted and his Awesome Team! "
Ava
October 30, 2025
"Such a great experience buying car insurance!! So fast and friendly, and Ashlee answered all of my questions. Thanks y’all!"
"Ava you are the Best! Thank you for sharing with the world about your experience with your Auto Insurance and Ashlee on our Team! We welcome you to our Insurance and Financial Services Agency and we thank you for your kind words! Ashlee is a total gem to work with and provides wonderful advice to our Customers. She is very adept at listening and asking the right questions to make sure she provides the best advice possible for each individual Customer. I am proud of her and thankful for her! My Awesome Team and I look forward to working with you for years to come on all of your insurance needs including your Home or Renters and any Financial Services! Thank you again and have a great rest of your 2025! Ted and his Awesome Team"
Ifreke Inyang
October 24, 2025
"I had a fantastic experience with Ted Heaton’s State Farm office. Grant, the agent who assisted me, was incredibly knowledgeable and patient. He took the time to walk me through all my insurance options and made sure I felt confident in my choices. The whole process was smooth and stress-free. Definitely recommend Grant and the team here if you’re looking for a reliable and friendly insurance experience!"
"Ifreke, Ted here! Beaming with pride that Grant delivered such a quality experience to you on your insurance program! He is definitely an asset to our Customers and our Team! I am proud of him! In fact, I am very proud of all of my Awesome Team Members for how hard they work and how diligent they are in listening to what our Customers want and need! They are certainly one of the best group of insurance professionals in the country. Thank you for your business and your kind words! My Team and I appreciate you and your business....but especially you taking time to share with the world how your experience with our office is! Thank you again from Ted and his Awesome Team!"
Daniel David
October 18, 2025
"I got a phone call from an agent working at this office at 11am the other day. When I denied the call he immediately called back. I answered and before I could get a word out was met with a salesmans pitch about car insurance and he asked for my vehicle information. I explained that I work nights and I was on about 4 hours of sleep and would appreciate having this talk later. This man told me he'd be happy to let me sleep - as soon as I gave him my vehicle information. The disrespect."
"Mr. David, Ted here personally to apologize profusely as THAT IS NOT HOW WE DO BUSINESS. I will find out who on my Team this was and will coach him on the proper way a situation like this should have been handled. All I can do is to apologize as profusely as possible. Thank you for helping me help my Team improve and learn from their mistakes. I will have an update on this to you as well next week. Have a great weekend and again accept my most humble apologies. Ted"
Yang Yang
October 16, 2025
"This is my first time getting auto insurance with State Farm, and I’m honestly really happy with how smooth everything’s been so far. Getting a quote was quick, and my agent was super helpful—no pressure, just clear answers and great advice. They made the whole process easy to understand, which I really appreciated as a first-time customer. Overall, I’m really glad I went with State Farm. Great service, great people, and it feels good knowing I’m covered. Definitely recommend them if you’re shopping around!"
"Hi Yang Yang and thank you for your kind words and your business! I am glad my Team was able to provide you with a quality Auto Insurance Policy and effective advice to enable you to make your experience a great one! I am proud of my Team and I am thankful for my Team. They amaze me every day with how effectively they assist our customers....mainly because they listen intently. I could not be prouder of how well they do their jobs! Thank you again and please let me know how I can personally assist you.....call on me any time! Thank you again from Ted and his Awesome Team!"
Andrea
October 13, 2025
"Ted & his team are fabulous. But I must give a huge shout out to Matt Hawkins!! Matt helped me & my family navigate our insurance needs during an extremely stressful time. Matt was always patient with me, explaining anything & everything I didn’t understand. He is kind, compassionate, professional & always responded quickly to any questions. Chatting with Matt feels like talking to a friend, not an “agent”. It’s comforting & makes you feel like everything is going to be ok, even when your world is upside down at the moment."
"Andrea, My Team and I are truly blessed to have such wonderful customers like yourself and your family! Thank you for allowing us to serve you! And, thank you for your glowing remarks about Matthew and his ability to relate to you in ways that make you feel valued! Matthew is a tremendous young man and a tremendous asset to our Team. We are thankful for his efforts every day! In fact, I am blessed to have an office of caring, patient, and informative Team Members that treat our customers like they would want to be treated by their insurance provider. I am blessed....great customers, an Awesome Team and a great company to represent. Thank you so very, very much for your business, your referrals and your kind words! My Team and I appreciate the opportunity to serve you and your family! Thanks from Ted and his Awesome Team!"
Jess Brandt
October 11, 2025
"Alec was very helpful!"
"Hey Jess, Your comments are tremendously appreciated and we thank you for taking time to let the world know that Alec was helpful! He does a wonderful job in listening and advising and we are very proud of what he does every day! In fact, my entire Team is Awesome at dealing with customers as they would want their insurance provider to deal with them! I am a blessed man and a proud boss! Thank you for allowing my Team and I to serve you! Thank you for taking the time to share your kind words. Please let me know how I can assist you personally! All the best to you moving forward and thank you again! From Ted and his Awesome Team!"
Abigail Hezir Israel
October 6, 2025
"Working with Alec Metz at Ted Heaton Insurance has been an excellent experience from start to finish. Alec was professional, knowledgeable, and extremely patient in explaining every detail of the policies. His communication was prompt and thorough, and he took the time to ensure all of our questions were answered clearly. It’s refreshing to work with someone who genuinely cares about helping clients make informed decisions rather than just completing a transaction. I highly recommend Alec and the Ted Heaton Insurance team for anyone seeking quality service, clarity, and professionalism. — Mary E. Jones, Executive Personal Assistant (On Behalf of Mr. Uzziah Israel)"
"Morning and please know that your kind words and your business are cherished! Thank you for allowing my Team and I to serve you! Thank you for your glowing review and letting everyone know about your experience! I am so very pleased with the every day execution of our Office goals and interactions with our customers including how well Alec is at his craft. He genuinely delivers with professional care and thorough assistance to leave no questions about the service and coverage customers need and expect! I am proud of him and my entire Awesome Team! They do fantastic work and do stand out above the rest with every interaction. Thank you again so very much for your time and your review! Please let me know how I can assist you presonally. Thank you from Ted and his Awesome Team!"
Laura Nayman
October 3, 2025
"I got a quote from State Farm online for auto insurance and Amber Lynne from Ted Heaton III followed up over email. It was very easy to set up a time for a call and she was just so amazing and helpful (not pushy at all) and got me set up with an auto policy. From asking just a few questions, she quickly knew what things to recommend that were super relevant to my situation."
"Welcome Laura Nayman! My Team and I are appreciative of you allowing us to serve you and sincere thanks for the kind review! We hope this is the start of a long and prosperous relationship. I am thankful for Amber and her efforts on our Awesome Team! She continually provides service and advice which is a result of her listening skills. She delivers every day! Thank you for pointing out her efforts. My entire Team makes me proud with their quality counsel and kind hearts. They truly care about our valued customers and about doing what is best for those customers! I am truly a blessed man! Thank you again so very much and please let me know how I can help you personally. Thanks from Ted and his Awesome Team!"
C10 E10
September 30, 2025
"I highly recommend Ted Heston State Farm insurance company. His staff is cordial ,super friendly, knowledgeable, and eager to help… Specially Julieta Mendez. Julieta is a breath of fresh air, she returns phone, she gets the job done immediately, she actually loves what she does. Thank you!! I can’t say enough about this young lady."
"Hey C10.....you Rock! Thank you for your kind words about Julieta! She is a tremendous asset to our Customers and our Team! Your words describe her perfectly.....she is a Gem! Thank you for pointing out her efforts! I am blessed to have an office full of hard working, caring and kind individuals who deliver every day.....EVERY DAY! Thank you for your business and your referrals! And, for taking time to post your kind words. Thank you from Ted and his Awesome TEam!"
Vialsaya
September 30, 2025
"Alec did a great job in explaining exactly what I was signing up for. Great service!"
"Welcome Vialsaya! Welcome to our Agency! We thank you for your business! We also thank you for your kind words! Hopefully we can work together for a long time to come. Alec does great work with our Customers and we are thankful he is on our Team! He works very hard at listening and providing quality coverage's every day! I am blessed to have an office full of tremendous and caring Team that all believe in delivering service and advice like they would want their insurance provider to provide to them. I am Blessed! Great Customers and an Awesome Team. Thank you again for your business and your kind words! Ted"
Tariq Patoli
September 28, 2025
"Quickly response, quickly resolve issue, quickly done everything, . well experience, saved my time, I am really very happy, also prices very less compare to others. my friends very satisfy with State Form, My recommend to everyone to join State Farm save time and money both."
"Tariq…..Ted here to say Thank You so very very much for your business and your kind words. I am proud that my Team was able to provide you with the coverage you need and such a quality experience. I Love my Awesome Team and I blessed to have them work so diligently to serve our tremendous Customers like you. Please don’t hesitate to reach out to me personally if I can ever help you. Thank you again from Ted and his Awesome Team!!!!!!"